Last updated: 26 May 2025

For the purpose of this Privacy Policy, ‘Our’, ‘Us’ and ‘We’ refers to Halfway Close Solutions Pty Limited ABN 37 913 440 917, trading as of 6 Brolga Court, Little Mountain QLD 4551, Australia. We are committed to protecting the privacy of individuals and organisations we work with.

This Privacy Policy outlines how we collect, use, disclose, and manage personal and sensitive information from visitors to our website https://halfwayclose.com.au, as well as clients engaging our consulting and software development services.

1. Who We Are

Halfway Close Solutions Pty Limited is an Australian IT consulting company that helps businesses develop, maintain, and improve business applications and cloud-based platforms.

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Individuals who submit contact form enquiries
  • Clients and their personnel (including employees, subcontractors, and clients of clients)
  • Any personal or commercially sensitive information shared with us during an engagement

3. What Information We Collect

a. From Website Visitors

We collect information you provide voluntarily via the contact form:

  • Name
  • Email address
  • Phone number (optional)
  • Any additional message content

Important: Contact form submissions are emailed to our team over unencrypted email. Please do not submit sensitive information through the form.

b. From Clients During Engagements

During the course of service delivery, we may collect or be given access to:

  • Names, contact details, and roles of your staff, subcontractors, or customers
  • Personal or commercially sensitive data stored in your internal systems
  • Documentation, credentials, configuration data, and technical details
  • Access to internal systems not managed by us (where required)

4. How We Use and Protect Client Data

We use this information solely to:

  • Provide the services we’ve been engaged to deliver
  • Maintain, support, and enhance your business systems
  • Communicate effectively with your team

We make all reasonable efforts to:

  • Securely store and process data using appropriate safeguards
  • Limit access only to authorised Halfway Close employees and subcontractors who require it
  • Respect confidentiality and protect the integrity of your information
  • Destroy or return sensitive data at the end of an engagement, unless legally required to retain it

5. Use of Cookies (Website Only)

Our website may use cookies to manage your engagement with the site—for example, remembering preferences or improving performance. These cookies do not uniquely identify you and are not used for advertising or tracking.

You may disable cookies via your browser settings.

6. Disclosure to Third Parties

We do not sell, rent, or share your information with third parties for marketing purposes.

We may disclose information:

  • To trusted service providers who help us deliver or support our services (under confidentiality obligations)
  • If required by law, regulation, or legal process

7. Access and Correction

You may request access to, or correction of, any personal information we hold about you. Please contact us using the details below.

8. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Data Retention and Destruction

For client engagements, we retain information only as long as required to deliver services or comply with legal obligations. On completion of an engagement, we will securely delete or return any personal or sensitive data, unless retention is agreed upon or required by law.

10. Contact Us

If you have any questions about this Privacy Policy or our handling of your information, please contact:

Halfway Close Solutions Pty Limited
Email: [email protected]
Website: https://halfwayclose.com.au

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

12. Further Information

For more information on privacy, please see the Office of the Australian Information Commissioner’s website: www.privacy.gov.au